Shipping Policy
Growing your happiness
at popo master, we don’t believe in mass production. every buddy you order is “grown” layer by layer on our 3D printers specifically for you. because we craft each piece on demand, please allow some time for your new friend to be ready for their journey.
Processing time (the craft phase)
- standard designs: 2–3 business days.
- complex or larger designs: 3–5 business days.
- note: during peak seasons or sales, this might take a little longer. we appreciate your patience while we ensure every detail is perfect.
Shipping Costs
| shipping method | cost | description |
| standard shipping with tracking | $5.90 | reliable delivery with a tracking number to follow the journey. |
| priority insured shipping | $7.90 | extra peace of mind with insurance and priority handling. |
| orders over $59 | free | free standard shipping with tracking included on every order. |
Shipping transit times
once your buddy is fully grown and carefully packed, they will head your way. here are our estimated transit times:
| destination | estimated delivery time |
| USA, Canada, Australia, UK | 4 – 10 business days |
| Europe | 5 – 15 business days |
| Rest of the world | 6 – 17 business days |
Worldwide delivery
we are proud to ship our joy worldwide! no matter where you are, we’ll do our best to get your 3D-printed treasures to your doorstep.
Tracking your order
as soon as your order is shipped, you will receive a confirmation email with a tracking number. you can follow your buddy’s journey every step of the way!
Customs & duties
for international orders, please note that any customs fees, duties, or taxes are the responsibility of the customer. shipping times may occasionally be affected by customs processing in your country.
